Content & Coaching
“An educated workforce is a successful one.”
- Kem Tolliver
Our goal is to fix organizational challenges and educate those responsible for understanding, managing, and executing healthcare operational tasks. Although we have a varied library of educational programs, we also cultivate customized educational programs for our clients. We create content for healthcare blogs, magazines, and other print platforms. We tailor our programming, authorship, and trainings to be as customizable as possible!
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Our CEO, Kem Tolliver, has authored numerous articles, blog postings, and even a book! Check out our insights page to learn more!
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Our CEO regularly speaks at events around the country. Check out our Events page to learn more.
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Our team provides a high level of strategic leadership in the revenue cycle management space. Come to us for your quick questions and we can set up an hour consultation with you!
Content & Coaching Testimonials
Our Programs
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CMS Final Rule Fee Schedule / 2021 E & M Updates
Don’t Erase Your Tracks: Enhanced Clinical Documentation Improvement (CDI) in a Quality Payment Environment
Fundamentals of Medical Record Documentation and Code Selection
Hierarchical Condition Coding (HCC) *CME APPROVED
Medical Record Documentation & Billing for Care Coordination and Preventive Medicine
Military Healthy System Coding & Documentation
Specialty-Specific CPT®, ICD-10-CM and HCPCS Code Updates
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Annual HIPAA Privacy & Security Training for the Covered Entity
Assessing and Constructing the Private Practice Privacy & Security Official’s Job Description
Compliance Solutions During COVID-19
HR Challenges & Strategies Facing Private Practices
Key Components of a Medical Practice Compliance Program
Patient Satisfaction: Customer Service Excellence
Risk Management and Compliance for Increasing Regulations Description text goes here
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Best Practices for Private Practices: Revenue Optimization
COVID-19: Breaking Down New Regulations and Reimbursement
Cracking the code to a Healthy Bottom Line
Denial Prevention: Getting It Right the First Time
EMR Optimization: Levering your asset to improve workflows and RCM
Insurance Eligibility & Patient Access Innovation in a Virtual Practice Environment
Medical Practice Toolkit for MIPS Success
Medical Record Documentation & Billing Accuracy for Care Coordination & Preventative Services
Modernizing Denial Management
Patient Access: Moving from Fundamentals to Optimization
Strategies for Internally Evaluating and Assessing Your Revenue Cycle Model
Strategies for Success in Billing and Collections
Taming and Innovating Your Revenue Cycle Model
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Advocacy – Leveraging the Legislative Process to Advance the Private Practice Agenda
Avoiding the Pitfalls of Insurance Credentialing
EMR Optimization: Levering your asset to improve workflows and RCM
Mapping RCM Workflows to Technology Innovations
Optimizing Value Based Reimbursement for the Medical Practice
Payer Contracting: What’s in it for you?
Peeking Behind the Curtain for Evolving Practice Workflows and Compliance for COVID-19
Plugging the Holes: Strategies for Improving Patient Access, Patient Engagement and Value Based Reimbursement
Revenue Integrity Innovation: Optimizing Technology, Education & Quality Payment Programs
Strengthening the Armor of Medical Office Managers
Reimbursement on the Horizon: A Look at the 2021 Landscape
Top 4 Causes & Solutions to Avoid Practice Leader Burn-out
Top 5 Mistakes & Solutions in Private Practice
What to Expect When Going Into Private Practice